STORE POLICY
CUSTOMER CARE
At RAC Industries – Mezban, we value our customers and are committed to providing the best support for all your needs. Our Customer Care team is ready to assist you with product inquiries, orders, shipping, returns, and any other questions you may have.
How to Contact Us:
Email: industriesrac@gmail.com
Phone: 01718731219,01795334383,01720156248
Website Contact Form: Available on our official websitehttps://industriesrac.wixsite.com/rac-industries
Customer Care Services Include:
Answering questions about Mezban spices, rice, mustard oil, and other products
Guidance on placing orders and payment options, including Cash on Delivery
Assistance with tracking your order and delivery updates
Support for returns, exchanges, or refunds
Cooking tips and advice for using Mezban products effectively
Our Commitment:
We strive to ensure a seamless shopping experience for every customer. Your satisfaction is our top priority, and our team is dedicated to resolving any issues promptly and efficiently.
PRIVACY & SAFETY
At RAC Industries – Mezban, your privacy and safety are our top priorities. We are committed to protecting the personal information of our customers and ensuring a secure shopping experience on our website.
Privacy Policy:
Personal Information: We collect only necessary information such as name, email, phone number, and shipping address to process your orders efficiently.
Data Security: Your data is stored securely and used solely for order processing, delivery, and customer service purposes.
No Sharing: We never sell or share your personal information with third parties for marketing purposes.
Safety Measures:
Secure Payments: All online and Cash on Delivery (COD) transactions are safe and encrypted.
Product Safety: Mezban products are processed and packed under strict hygiene standards to ensure freshness and quality.
Order Tracking: Customers can track their orders to ensure timely and secure delivery.
Customer Trust:
We aim to provide peace of mind while shopping. Our team is always available to answer any questions about privacy, safety, or product handling.
Contact Us:
For any concerns regarding privacy or safety, you can contact us via email, phone, or our website contact form.
WHOLESALE INQUIRIES
RAC Industries – Mezban welcomes wholesale inquiries from retailers, distributors, and businesses across Bangladesh. We offer high-quality spices, turmeric, chili, cumin, coriander, garam masala, fragrant rice, and mustard oil at competitive prices for bulk orders.
Benefits of Wholesale Partnership:
Access to premium Mezban products at wholesale rates
Flexible order quantities to suit your business needs
Timely delivery and secure packaging for all bulk orders
Dedicated support for wholesale customers
How to Inquire:
Email: industriesrac@gmail.com
Phone: 01718731219,01795334383,01720156248
Website Form: Submit your wholesale inquiry through our online form for a quick response
Our Commitment:
We strive to build long-term business relationships with our wholesale partners by providing quality products, reliable service, and excellent customer support.
PAYMENT METHODS
- Cash on Delivery
- Bkash/Nagad
- Bank